Partner Success Associate
Who We Are
Sayvant is a clinical documentation AI solution that helps acute care clinicians streamline their workflows, enabling them to spend less time documenting and more time delivering exceptional patient care. Our platform simplifies documentation for doctors and healthcare teams, driving efficiency and improving outcomes.
Job Overview
If you’ve been a chief scribe or worked closely with clinical teams, you know how demanding acute care environments can be. Sayvant is hiring a Partner Success Associate to ensure seamless implementation of our solution at new sites, foster ongoing engagement, gather valuable feedback, and contribute to the ongoing refinement of our chart generation capabilities.
In this role, you’ll be at the intersection of clinical operations and Large Language Model technology. You’ll onboard new partners, keep our users engaged, and help optimize our platform.
Your Responsibilities
1. Getting New Sites Up and Running
- Train clinicians and site leaders to use Sayvant effectively, with practical tips for busy acute care environments.
- Serve as a trusted advisor to clinicians, providing follow-up support and answering questions during implementation.
2. Driving Clinician Adoption and Engagement
- Monitor usage metrics to identify trends and ensure clinicians maximize Sayvant’s benefits.
- Proactively reach out to sites to improve usage, offering tailored support and training to address barriers.
3. Collecting and Sharing Clinician Feedback
- Conduct regular check-ins with clinical champions and directors to gather actionable insights and feature requests.
- Partner with the Sayvant executive team to host quarterly reviews, presenting data on usage, outcomes, and opportunities for growth.
4. Product Optimization
- Collaborate with the engineering team to optimize how our AI processes clinical documentation prompts.
- Partner with clinician leadership to monitor and evaluate chart generation performance, providing data-driven recommendations for improvements.
5. Communicating with Partners
- Capture and share compelling success stories, demonstrating the tangible impact of Sayvant.
- Write and distribute monthly newsletters showcasing new features and best practices.
- Share brief, impactful content to keep partners informed and engaged.
What You’ll Bring to the Role
- Experience as a chief scribe, clinical documentation specialist, or a similar role with insight into clinical workflows.
- Comfort engaging with clinicians and acute care teams, with a clear and approachable communication style.
- A data-driven mindset—you rely on metrics to guide decisions and identify areas for improvement.
- Eagerness to learn and contribute to AI-related projects, even if you’re new to the field.
- Exceptional organizational skills, with the ability to balance multiple priorities in a fast-paced environment.
Why You’ll Love This Role
- Make a Difference: Help clinicians reduce administrative burdens and improve patient care for millions of patients.
- Grow with Us: Leverage your clinical expertise in a tech-driven role and receive meaningful equity
- Exposure to Large Language Models: Shape the development of Sayvant’s clinical documentation AI by driving meaningful refinements.
Compensation and Benefits
- Salary: $65,000 - $75,000 per year
- Location: Fully remote (US)
- Benefits: Meaningful option grants and 100% of medical/dental/vision covered by company
Sayvant is the leader in clinical documentation AI for acute care. Sayvant automates the creation of robust, clinically accurate charts, saving Emergency Medicine and Urgent Care clinicians 2+ hours a day and reducing RCM and Quality overhead. To learn more, visit sayvant.com or email us at hello@sayvant.com.